Sunday 22 May 2022

Canadians at passport offices: more long lines

Global News Channel on Youtube shows that it has become a common sight at Service Canada offices: long lines of people trying to get or renew their passports as the need to travel resurfaces.

But even in May, online appointments remain scarce and the line ups are still as long as ever - with no change on the horizon. Some travel experts say the government was also not prepared for thousands of passport applications to be filed in March and April.

Mike Drolet reports why speeding up the process is not as simple as just hiring more staff.

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